Refund Policy
khfix.online provides digital products that are automatically delivered via email after successful payment. Please read this policy carefully before making a purchase.
⚠ Due to the nature of digital products, all sales are considered final once delivery has occurred, except as outlined below.
✅ Eligible Refund Cases
- Non-Delivery: If you do not receive your digital product within 30 minutes of payment and our support team is unable to resolve the issue.
- Duplicate Charges: If you were accidentally charged more than once for the same order.
- Defective Digital File: If the file is corrupted or unusable and we cannot provide a working replacement.
🚫 Non-Refundable Situations
- Digital product has been successfully delivered via email
- Change of mind after delivery
- Incorrect email address provided at checkout
- Failure to read product description or requirements
- Incompatibility with your device or software
📩 How to Request a Refund
- Contact us within 24 hours of purchase
- Provide your order number and proof of payment
- Describe the issue clearly
⏱ Refund Processing
Approved refunds will be processed back to the original payment method within 5–10 business days.
⚠ Chargebacks & Disputes
Initiating a chargeback without contacting us first may result in account suspension. Please allow our support team the opportunity to resolve the issue.
💬 Need Help?
If you have questions about this refund policy, please contact us:
Email: support@khfix.online